Brave UX with Brendan Jarvis đŸ‡ș🇩

Brendan Jarvis helps you to keep on top of the latest thinking on the important issues affecting the fields of UX research, product management and design, by unpacking the stories, learnings and expert advice of a diverse range of world-class leaders.

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Episodes

Tuesday Mar 19, 2024

Adam Perlis shares why it’s important to always treat interns well, how he’s trying to solve bad recruitment practices, and some practical advice for navigating the job market.
Highlights include:
How did an intern play a pivotal role in your career?
What do the most successful design portfolios demonstrate?
Why are you deeply surprised that you’ve become a design recruiter?
How do you assess a candidate before deciding to present them to a client?
Where and how should designers go the extra mile when applying for jobs?
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Who is Adam Perlis?
Adam is the CEO and founder of Academy, a flexible staffing and recruitment agency that helps companies like Under Armour, NBC Universal and Wish.com, to scale their UX orgs and UXers to further their careers.
Before founding Academy, Adam spent a decade working in various design roles in New York, including as a Head of UX for AKQA, Head of Design for B-Reel and notably, Head of Design for TIME magazine, where he led the team responsible for TIME.com, FORTUNE.com and MONEY.com.
Adam has also been a Creative Director at AT&T, guiding the design of AT&T AdWorks and AT&T AdWorks Lab, and at Dish Network, where he was a manager of Interactive Television.
A dedicated contributor to the field, Adam has spoken at events around the world, such as SXSW, Web Summit and Tech Open Air. He is also the host of “How We Scaled It”, a podcast that explores the journey of growing a successful design practice from 0-100.
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Find Adam here:
LinkedIn: https://www.linkedin.com/in/adamperlis/Website: https://adamperlis.com/X: https://twitter.com/AdamPerlis
Academy - UX Staffing & Recruiting Agency:
Website: https://www.academyux.com/Blog: https://blog.academyux.com/LinkedIn: https://www.linkedin.com/company/academyux/YouTube: https://www.youtube.com/channel/UC8wVKD8NG7uhrcPSuylrPnQX: https://twitter.com/academyuxdesign
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Monday Mar 04, 2024

Ash Ivory shares what they’ve learned from burning out as a product leader, why gender and orientation can’t be left at home, and why inclusive design matters.
Highlights include:
Why is it important not to seperate personal from professional values?
What work experiences made you feel you had to keep your identity at home?
Why is it important to get comfortable with saying ‘no’ in a product role?
How can not celebrating wins negatively impact a product team?
Do people need to take self-responsibility for avoiding burnout?
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Who is Ash Ivory?
Ash is the newly minted Chief Product Officer at Ivory Common, after recently wrapping up their role as Head of Product at Askable, a global participant recruitment and research platform that empowers organisations to make better product decisions.
In their role as Head of Product, Ash led the product vision as well as the people responsible for delivering on that vision, including product managers, designers, engineers, and researchers.
Before joining Askable, Ash was the Head of Product at Outfit, an automation platform for large-scale brand management and production, and which was recently acquired by Smartsheet for an undisclosed sum.
When Ash is not enabling great product to be built, they can be found coaching others in the office in the art of brewing great coffee, or riding their motorcycle in an act of active meditation. 
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Find Ash here:
LinkedIn: https://www.linkedin.com/in/ashivory/
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Monday Feb 19, 2024

Rakesh Patwari shares what’s made him a better manager, why a career in acting wasn’t for him, and how designers can give better portfolio presentations.
Highlights include:
Is Information Architecture still relevant in today’s practice of UX?
What has and hasn’t worked well for you when facilitating 1-on-1’s?
How do you engage with your team on the topic of work-related stress?
How do the dynamics of product and engineering change how you lead design?
What’s the biggest mistake you see designers making in portfolio presentations?
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Who is Rakesh Patwari?
Rakesh is a Director of Product Design and Research at Cisco, a NASDAQ listed company that was founded in 1984 by a small group of Stanford computer scientists, and that helped to create the IP networking technologies that power today’s Internet.
Before joining Cisco, Rakesh was a Product Design Manager at Meta, where he supported the design organisation working on privacy infrastructure.
Rakesh has also been a Director of Product Design at Salesforce, where he led the design team working on the experience platform. Prior to that at Salesforce, Rakesh served as a Product Design Lead, focusing on B2B commerce products.
A dedicated member of the design community, for the past five and half years Rakesh has been a UX Instructor at UC Berkley Extension, designing curriculum and delivering lectures on information architecture.
He is also a member of the Design Leadership Forum, an advisor at Berkley SkyDeck, where he provides guidance to startups, and a speaker, mentor and coach for Startup Weekend.
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Find Rakesh here:
LinkedIn: https://www.linkedin.com/in/rakeshpatwari/Website: https://rakeshpatwari.design/X: https://twitter.com/rakeshpatwari
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Monday Feb 05, 2024

Janna Kimel shares her remarkable story of meeting Stephen Hawking, how she's growing grassroots accessibility, and how to better navigate today’s job market.
Highlights include:
How did you come to meet Stephen Hawking?
What approaches to increasing inclusive design have worked for you?
Do people without accessibility needs care about accessibility?
Why should people bring some of their personal life into job interviews?
How can people paint a flattering self-portrait of their work in a job interview?
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Who is Janna Kimel?
Janna is the founder and principal of Third Brain Studio, the consulting practice through which she mentors current and aspiring UX researchers, and helps organisations to plan and execute UX research and inclusive design.
Alongside her consulting, Janna is also the founder and principal researcher at the Chronic Pain Project; a personal initiative that she hopes will bring visibility to the experience of people living with chronic pain, like her.
Until recently, Janna was a senior manager of UX research at Hinge Health, where she built the UX research practice from the ground up. She has also led design research at Dexcom, overseeing the company’s software, hardware, and overall experience projects.
Winding the clock back a little further, Janna worked in digital health design and research at Intel, conducting a range of research studies that helped seniors stay in their homes for as long as possible, and it’s during this time that she crossed paths with Stephen Hawking.
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Find Janna here:
LinkedIn: https://www.linkedin.com/in/jannakimel/Website: https://www.jannackimel.com/Chronic Pain Project: http://www.chronicpainproject.com/Resource Bank for Job Seekers: http://tinyurl.com/4m89trcx
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Monday Jan 22, 2024

Alen Faljic shares the gap he observed between design and business while at IDEO, what he’s doing to address it, and how quantitative data can lead to greater empathy.
Highlights include:
What does a business confident designer look like?
Where does the disconnect between design and business come from?
What do designers who have the most business impact do differently?
What is the difference between being strategic and understanding strategy?
How do designers and business people view the value of design differently?
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Who is Alen Faljic?
Alen is the Founder and CEO of d.MBA, a company he started in 2017 to help designers become business confident, which is part of d.MBA’s mission - to show that companies can be run more thoughtfully and also be financially successful.
d.MBA seems to be making progress in that mission, with a 97% completion rate and a 9+ out of 10 student rating. That’s been achieved from over 600 designers, hailing from more than 60 countries, and who work at companies like Apple, Frog, Google, Logitech and Amazon.
Before founding d.MBA, Alen was a Business Designer at IDEO in Munich, Germany, where he practiced human-centred design, while working on digital experiences, services, physical products, and new ventures for Fortune 500 companies.
Alen is a generous contributor to the field, sharing his insights freely through d.MBA’s podcast and other online resources. He has also been a guest on the Disco, Design MBA, and Bonanza podcasts, as well contributing his thoughts to UX Collective on Medium.
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Find Alen here:
LinkedIn: https://www.linkedin.com/in/alenfa/Twitter: https://twitter.com/alenfaljicWebsite: https://d.mba/
Prototyping with numbers:https://d.mba/webinars/prototyping-with-numbers
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Monday Jan 08, 2024

This is a special archived episode of Brave UX.
Christina Wodtke reminds us to stop carrying the weight of the world, to start giving others the benefit of the doubt, and to make the most of the gift that is feedback.
Highlights include:
What did you learn about collaboration from swing dancing?
Why do we need to give other people the benefit of the doubt?
What was it like being an executive in big tech?
Where can people start to develop more confidence?
What is important to remember when giving feedback?
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Who is Christina Wodtke?
Christina is one of the most impactful, established, and original thought leaders in Silicon Valley. There won’t be many of you listening who haven’t at least heard of her groundbreaking and bestselling book on OKRs, Radical Focus - now in its second edition!
A self-described “curious human” with a serious big-tech resume, her work in design and product has included redesigns and IPOs at companies such as LinkedIn, MySpace, Zynga, and Yahoo!
But those big names only scratch the surface of Christina’s professional story. She has co-founded a tech startup, co-founded the Information Architecture Institute, founded and was the original publisher of Boxes and Arrows, and is the founder Women Talk Design.
Christina is currently preparing the next generation of product and game designers, as a full-time lecturer at Stanford University. Previously, Christina was an Associate Professor at California College of the Arts, where she taught creative entrepreneurship.
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Find Christina here:
LinkedIn: https://www.linkedin.com/in/christinawodtke/Twitter: https://twitter.com/cwodtkeWebsite: https://cwodtke.com/Blog: https://eleganthack.com/
Christina’s books:
Radical Focus (Second Edition) - Achieving Your Most Important Goals with Objectives and Key Results: https://amzn.to/3Sc82o4
Information Architecture - Blueprints for the Web: https://amzn.to/3UknzUL
Pencil Me In - The Business Drawing Book for People Who Can’t Draw:https://amzn.to/2WOBNP7 
The Team That Managed Itself - A Story of Leadership:https://amzn.to/3QRyXo6
Women Talk Design:
Website: https://womentalkdesign.com/Twitter: https://twitter.com/womentalkdesignLinkedIn: https://www.linkedin.com/company/women-talk-design/
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ 
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Monday Dec 25, 2023

This is a special archived episode of Brave UX.
Jesse James Garrett reminds us that once we were pirates, encourages us to understand how soft-power works, and to know and be true to our red-lines.
Highlights include:
How are UX designers like classical composers?
What is the role of personal preference in design?
Should design leaders leave strategy to product leaders?
Is design leadership about actively resisting the status quo?
What have you learned as a result of the “no’s” in your career?
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Who is Jesse James Garrett?
Jesse is the Principal Leadership Coach of Intentional Associates, the executive design leadership coaching practice that he founded in 2020. And it’s through his coaching work that he is helping design leaders to develop the skills to lead with greater purpose, intention and creativity.
Many of you may know Jesse for his influential model from the year 2000, “The Elements of User Experience”, and his book of the same name. It’s this foundational thinking, at frontier of UX, that has helped to inform, inspire and enlighten multiple generations of UX designers.
Jesse was also a Co-Founder and Chief Creative Officer of Adaptive Path, one of the original and most renowned User Experience consultancies. At Adaptive Path, Jesse worked tirelessly for 13 years to put UX design on the enterprise map.
Throughout the years, his writing, teaching and public speaking has been unfailingly generous, taking him all over the world, including to events such as UX Lisbon, UX Salon, and USI. 
Jesse’s contributions continue through the “Finding Our Way” podcast, a show about design leadership that he co-hosts alongside Peter Merholz, his good friend, fellow Adaptive Path Co-Founder, and Brave UX alumnus.
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Find Jesse here:
LinkedIn: https://www.linkedin.com/in/jesse-james-garrett-1341/Twitter: https://twitter.com/jjgWebsite: https://jessejamesgarrett.com/
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ 
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Monday Dec 11, 2023

Clara Kliman-Silver shares how she brings together humour, people and cognitive psychology for research impact, and how teams can make the most of their design ecosystems.
Highlights include:
How do you use cognitive psychology to support your findings?
What is a design ecosystem and why is it a helpful framing for our work?
How have you used humour when engaging with stakeholders?
What is the right balance between AI and human agency within design tools?
How much does research impact rely upon how it's orchestrated?
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Who is Clara Kliman-Silver?
Clara is a Staff UX Researcher at Google, where she manages a team of UX researchers, and leads company-wide strategic research projects 🩉. She also works on the Material Design team and has previously worked as a Senior UX Researcher on design tools and systems.
Before joining Google, Clara was a UX Designer at Bonsai, an artificial intelligence platform startup đŸ€–, where she designed workflows and facilitated a range of research projects.
In 2014, Clara founded the Boston Chapter of Ladies that UX, an international organisation that connects women in the field of user experience đŸ™‹â€â™€ïž. An initiative that’s close to her heart, Clara is now the organiser of the San Francisco chapter, and a mentor to several other chapter leaders. 
She has spoken at events across the globe, including at the UXPA International Conference, Rosenfeld Media’s Enterprise UX, the CHI Conference, SXSW and at UX New Zealand đŸŽ€.
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Find Clara here:
LinkedIn: https://www.linkedin.com/in/cklimansilver/Twitter: https://twitter.com/cklimansilverWebsite: https://www.claraklimansilver.com/
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Monday Nov 27, 2023

Hang Xu shares why he’s trying to make recruitment more ethical, how candidates can secure the best possible compensation, and what to watch out for when working with recruiters.
Highlights include:
Why is it important to always go for the maximum salary available?
What can a candidate do to positively influence a levelling decision?
Why do candidates with the same skills get paid vastly different amounts?
Do you still believe that candidates should sometimes go back on their word?
What is pre-closing and why don’t you feel that it’s a fair recruitment practice?
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Who is Hang Xu?
Hang is a former product designer who, in late in 2022, became the founding talent agent of Collective Supply đŸ‘», a recruitment agency that matches senior UX talent with companies who have ethical hiring practices.
Collective Supply believes that - in their own words - “the interview process should be ethical, transparent and respectful”, and they promise not to “shoehorn designers into crappy roles”, just so they can collect a commission.
Before founding Collective Supply, Hang was a Senior Staff UX Designer at Boston Dynamics, one of the world’s leading robotics companies. There, Hang led the UX, UI and service design for the company’s first warehouse automation robot, called Stretch.
Hang also previously worked as a Product Design Lead for Diligent Corporation, Principal UX Lead for Gemini.com, and Product Designer for Bloomberg.
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Find Hang here:
LinkedIn: https://www.linkedin.com/in/haxuco/ Website: https://collective.supply/
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Monday Nov 13, 2023

A’verria Martin shares her remarkable story of reinvention, the challenges of establishing a global ReOps practice, and how she’s making the ‘seat at the table’ her own.
Highlights include:
How did you become a licensed marriage and family therapist?
How did you navigate the transition from academia to industry?
How have you worked with UXR leaders as you’ve built ReOps?
How have you been developing your executive presence?
How do you work with stakeholders to achieve your objectives?
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Who is A’verria Martin, PhD?
A’verria is the Director, Chief of Staff, and Head of Research Operations and Strategy at ServiceNow, a global enterprise software company that’s busy making the world of work better, for everyone.
Performing a multi-faceted role, A’verria is responsible for leading strategic initiatives, building bridges across functions, directing financial strategy, supporting the growth of other UX leaders, and acting as a trusted advisor to the VP of UX Research and Insights.
A’verria also continues to lead ServiceNow’s ReOps team; a team that she established after joining the company in late 2018.
Before ServiceNow, A’verria was a Director of Research at UC San Diego, where she led the operations of a multi-million dollar endowed research unit, comprised of 120 faculty and focused on geriatric mental health and aging.
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Find A’verria here:
LinkedIn: https://www.linkedin.com/in/averriamartin/Twitter: https://twitter.com/averriamartin
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

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