How do you build trust in user research? What are the challenges of running collaborative studies? And what do you tell a product team when a tester falls asleep? Hear how Steve Bromley went from studying history to becoming one of the UK’s leading user researchers.
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Steve Bromley is a UX researcher, consultant, author and educator. He was a lead user researcher at Playstation, where he worked on numerous AAA titles (including Horizon: Zero Dawn, No Man's Sky, and LittleBigPlanet 3).  Since leaving Playstation, Steve has established user research teams for the UK Parliament and Reach plc, the UK’s largest commercial publisher. Steve holds a Masters of Human Centred Computing from the University of Sussex.
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