A’verria Martin, PhD - Building Bridges, ReOps, and Presence

A’verria Martin shares her remarkable story of reinvention, the challenges of establishing a global ReOps practice, and how she’s making the ‘seat at the table’ her own.

Highlights include:

• How did you become a licensed marriage and family therapist?
• How did you navigate the transition from academia to industry?
• How have you worked with UXR leaders as you’ve built ReOps?
• How have you been developing your executive presence?
• How do you work with stakeholders to achieve your objectives?

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Who is A’verria Martin, PhD?

A’verria is the Director, Chief of Staff, and Head of Research Operations and Strategy at ServiceNow, a global enterprise software company that’s busy making the world of work better, for everyone.

Performing a multi-faceted role, A’verria is responsible for leading strategic initiatives, building bridges across functions, directing financial strategy, supporting the growth of other UX leaders, and acting as a trusted advisor to the VP of UX Research and Insights.

A’verria also continues to lead ServiceNow’s ReOps team; a team that she established after joining the company in late 2018.

Before ServiceNow, A’verria was a Director of Research at UC San Diego, where she led the operations of a multi-million dollar endowed research unit, comprised of 120 faculty and focused on geriatric mental health and aging.

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Find A’verria here:

LinkedIn: https://www.linkedin.com/in/averriamartin/
Twitter: https://twitter.com/averriamartin

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Hosted by Brendan Jarvis:

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