Brave UX with Brendan Jarvis šŸ‡ŗšŸ‡¦

Welcome to the Brave UX with Brendan Jarvis podcast, your go-to destination for exploring the intersection of UX research, design, and product. Do you share a passion for developing and launching products that deliver superior and ethical experiences? If so, join your host, Brendan Jarvis, as he talks to industry and thought leaders in UX, product management, and product design. Get inspired and informed, and challenge yourself to become a better leader and think outside the canvas, both in what you do and occasionally in who you are.

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Episodes

Tuesday Sep 07, 2021

Bob Baxley reflects on his time as a design leader at Apple, why no one can name a famous product designer, and the importance of having conviction in your ideas.
Highlights include:
- What was it like presenting design work to Steve Jobs?- Is a job in design more than a means to an end?- Why was Dr. Seuss trying to kill Dick & Jane?- What role does humility play in supporting ideas?- How can you present design effectively to senior executives?
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Who is Bob Baxley?
Bob is a design executive who lives and works in Silicon Valley. He is currently the SVP of Design & Experience at ThoughtSpot, a business intelligence and data analytics platform.Ā 
Prior to ThoughtSpot, Bob was Head of Product Design at Pinterest where he built, led, and managed a multifaceted design team, responsible for both the consumer and business facing aspects of the product.
Bob also spent over eight years at Apple, where he served in senior leadership roles for Apple’s retail and e-commerce teams. As a Director of Design, Bob hired and led the creative team responsible for a broad variety of applications including the Apple Online Store.
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Find Bob here:
LinkedIn: https://www.linkedin.com/in/bbaxley/Twitter: https://twitter.com/thisisbobbaxley/Ā 
Bob’s bok:
Making the Web Work: Designing Effective Web Applications -Ā https://amzn.to/2Wb0tq1
Bob’s talks:
A Universal Model for Deconstructing the User Interface -Ā https://youtu.be/WOQdO5vUfmo
Designing the machine that designs the designs -https://youtu.be/0pJ8xfTmbKo
Conditions, Constraints, and Conviction -https://youtu.be/BYPYVvnzWsI
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Thank you for tuning in! If you liked what you heard and want to support the show, please leave a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Ā Instagram: https://www.instagram.com/thespaceinbetw__n/Ā 
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Host: Brendan Jarvishttps://www.linkedin.com/in/brendanjarvis/

Tuesday Aug 31, 2021

Uday Gajendar dives deep into what it takes for enterprise design leaders to thrive, and calls on all designers to amplify human virtues through their work.
Highlights include:
⭐ How is designing a political act?⭐ What is meta design and why does it matter?⭐ How can agile and design coexist to the benefit of all?⭐ Why do people want to kill your ideas and how to protect them?⭐ What are the three levels of design craft you need to master?
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Who is Uday Gajendar?
Uday is a UX Architect at Automation Anywhere, a San Jose, California based company that develops world-leading robotic process automation software.
Across his 20 year career, Uday has wrestled with design challenges in enterprise, startup, and agency contexts, including for well-known companies such as Adobe, Frog Design, Facebook, Netflix, LinkedIn, PayPal and Cisco.
Uday is a regular speaker at popular conferences and events, such as SXSW, UX Australia, and IxDA Interaction. He has also taught interaction design at San Jose State and served as a Stanford d.school executive coach.Ā 
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Find Uday here:
LinkedIn: https://www.linkedin.com/in/udanium/Website: http://www.udanium.com/Blog: https://udanium.medium.com/Twitter: https://twitter.com/udanium
šŸ“ŗ The Rise of Meta-Design: A Starter Playbook -https://bit.ly/2Wcf3xN
======
Thank you for tuning in! If you liked what you heard and want to support the show, please leave a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Ā Instagram: https://www.instagram.com/thespaceinbetw__n/Ā 
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Host: Brendan Jarvishttps://www.linkedin.com/in/brendanjarvis/

Tuesday Aug 24, 2021

Lada Gorlenko speaks about high-stress research environments, how to effectively engage wth senior executives, and where great enterprise UXers come from.
Highlights include:
- How do you help your team to let go of perfectionism?- Is enterprise UX boring compared to consumer UX?- What did you learn studying murderers and drug offenders?- How do you involve executives effectively in research?Ā - What are we not talking enough about in UX Research?
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Who is Lada Gorlenko?
Lada is a Senior Director of Research at MURAL, the digital workspace for visual collaboration that’s experienced some crazy growth during the COVID-19 pandemic.
Prior to joining MURAL, Lada was the Director of Experience Research at Smartsheet, where she architected and enabled an organisation-wide customer-obsessed culture, while managing a team of UX researchers that supported 15 product pillars and multiple business units.Ā 
An organisational psychologist by training, Lada’s research career began by working on programmes for the European Commission and European Union, before moving into Enterprise UX, where she started out as a VR Designer for British Telecom in the very-early 2000s.Ā 
It was during this time that Lada also co-founded the Interaction Design Association (IxDA), which grew to over 120,000 members.
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Find Lada here:
LinkedIn: https://www.linkedin.com/in/ladagorlenko/
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Thank you for tuning in! If you liked what you heard and want to support the show, please leave a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Ā Instagram: https://www.instagram.com/thespaceinbetw__n/Ā 
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Host: Brendan Jarvishttps://www.linkedin.com/in/brendanjarvis/

Tuesday Aug 17, 2021

Steve Fisher opens up about the importance of diversity in technology, the challenges of design leadership, and the role conflict plays in making change.
Highlights include:
- How do you ensure diversity at the Design & Content Conference?- Is conflict still the key in achieving positive momentum?- How can new design leaders make a more effective start?- What do you look for when hiring junior designers?- How do you help others to understand the value of design?
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Who is Steve Fisher?
Steve is the Head of Product Design at Zipline, a San Francisco-based store operations platform that’s designed to improve the lives of retail workers. He is also the Founder and Producer of the Design & Content Conference. A world-class event that’s been held annually since 2015.
Before joining Zipline, Steve was the Head of Design and Senior Director of Strategic Programs at TELUS, one of the largest telcos in Canada. There, he was responsible for developing design culture and practice, at scale.
A sought-after speaker, Steve has presented at conferences around-the-world like TEDx, SXSW, Future of Web, Web Visions and DrupalCon.
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Find Steve here:
LinkedIn: https://www.linkedin.com/in/hellofisher/Twitter: https://twitter.com/hellofisher/Website: https://republicofquality.com/
Design & Content Conference:
Website: https://content.design/Twitter: https://twitter.com/dcontentconf/Ā 
======
Thank you for tuning in! If you liked what you heard and want to support the show, please leave a review on Apple Podcasts (or wherever you listen).
You can also follow us on our other social channels for more great UX, user research and product design content!
LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/
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Host: Brendan Jarvishttps://www.linkedin.com/in/brendanjarvis/

Tuesday Aug 10, 2021

Dave Malouf gets real about the role of DesignOps, how to protect design from errant efficiency seekers, and the challenge of designing in agile environments.
Highlights include:
- What is the value of design?- Why are we confused about what design is?- What can design leaders do to better articulate the value of design?- How can designers play to their strengths and stay relevant?- Is DesignOps about making design more efficient?
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Who is Dave Malouf?
Dave is a veteran of digital design and a globally recognised design leader. He is also a pioneer of the field of Design Operations. In fact, he’s widely credited as the person who came up with the abbreviation DesignOps.
Across his 27 years in the field, Dave has held senior design leadership positions at well known enterprise companies such as Rackspace, Hewlett Packard, and Digital Ocean. He is currently the Director of Design Operations at Teladoc.
Dave was a Co-Founder and Board Member of the Interaction Design Association (IxDA). He is also the author of the Guide to UX Leadership, and What is DesignOps, and the Co-Author of the DesignOps Handbook.
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Find Dave here:
LinkedIn: https://www.linkedin.com/in/davidmalouf/Twitter: https://twitter.com/daveixdWebsite: https://www.davemalouf.design/Blog: https://medium.com/amplify-design
======
Thank you for tuning in! If you liked what you heard and want to support the show, please leave a review on Apple Podcasts (or wherever you listen).
You can also follow us on our other social channels for more great UX, user research and product design content!
LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/
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Host: Brendan Jarvishttps://www.linkedin.com/in/brendanjarvis/

Tuesday Aug 03, 2021

Laura Faulkner gives a passionate and practical overview of how to frame decision risk, develop better stakeholder relationships, and do research that matters.
Highlights include:
- Why is UX hard?- How can you frame risk to make better decisions?- What is an intake conversation and why do they matter?- How can we improve our chances that stakeholders will take action?- What is vital to get right in UX and what don’t we need to worry about?
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Who is Laura Faulkner?
Laura is the Head of Research at Rackspace Technology, where she leads the team responsible for helping the organisation to make better decisions through qualitative and quantitative research.
Starting out in the early 90s as a technical writer, Laura went on to build extensive experience as a researcher, design lead and program manager for the University of Texas at Austin’s, Applied Research Laboratories, and Institute for Advanced Technology.Ā 
Laura has been the International Conference Co-Chair of the User Experience Professionals Association, and is the author of ā€œBeyond the Five User Assumptionā€, which was named the ā€œBest Paper of the Yearā€ by Human Factors International in 2005. It is still regularly cited today.
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Find Laura here:
LinkedIn: https://www.linkedin.com/in/laurafaulkner/Twitter: https://twitter.com/laurafaulknerWebsite: https://www.laurafaulknerphd.com/Blog: https://laurafaulkner.medium.com/
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Thank you for tuning in! If you liked what you heard and want more ...
... please leave us a review on Apple Podcasts (or wherever you listen).
You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!
LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/
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Host: Brendan Jarvishttps://www.linkedin.com/in/brendanjarvis/

Tuesday Jul 27, 2021

Peter Morville thoughtfully unpacks the lessons he’s learned in his 25 years in the field, and calls for the community to unite and make the world a better place.
Highlights include:
- Is UX compatible with capitalism?- Are we misusing our gifts as UX and product people?- Peter’s advice for those of us trying to be perfect practitioners- How do we most effectively get stakeholders onboard with our work?- Can we fix the systems that have been used to classify and divide us?
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Who is Peter Morville?
Peter is a pioneer of the fields of information architecture and user experience, and the author of five best-selling books, Information Architecture for the World Wide Web (also known as the Polar Bear Book and the IA Bible), Intertwingled, Search Patterns, Ambient Findability and Planning for Everything.
Before setting up Semantic Studios in 2001, Peter was the CEO of Argus Associates, where - along with Louis Rosenfeld, whom he also co-authored the Polar Bear Book with - he led to be the foremost IA consulting firm in North America.
Peter is also the Co-Founder and Past-President of the IA Institute, and has worked as a strategic advisor for many other organisations over the years.
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Find Peter here:
LinkedIn: https://www.linkedin.com/in/morville/Twitter: https://twitter.com/morville/Website: https://semanticstudios.com/Blog: https://intertwingled.org/
======
Thank you for tuning in! If you liked what you heard and want more ...
... please leave us a review on Apple Podcasts (or wherever you listen).
You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!
LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/
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Host: Brendan Jarvishttps://www.linkedin.com/in/brendanjarvis/

Tuesday Jul 20, 2021

Sheri Byrne-Haber brings the fire on ableism and makes a clear and compelling case for why we all need to give a damn about accessibility.
Highlights include:
- What is accessibility and why does it matter?- How do you ensure that your design system is accessible?- Why do corporate diversity initiatives very rarely include people with disabilities?- What is Sheri’s message to people who ask to see a business case for accessibility?- What do you need to know about doing user research with people with disabilities?
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Who is Sheri Byrne-Haber?
Sheri is a world-leading expert in, and evangelist and advocate for making the world a more accessible place for people with disabilities, best known for launching digital accessibility programmes at multiple Fortune 200 companies, including McDonald’s, Albertsons, and VMware.Ā 
A prolific writer on disability and accessibility, Sheri has published over 120 articles on Medium, reaching over half-a-million readers. Her effort, talent, and impact was recently recognised by Medium, with them naming Sheri their 2020 UX Author of the Year.
Through her work, Sheri has positively impacted millions of the more than 1 billion people around the world living with disabilities.
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Find Sheri here:
LinkedIn: https://www.linkedin.com/in/sheribyrnehaber/Twitter: https://twitter.com/ByrneHaberWebsite: https://sheribyrnehaber.com/Medium: https://sheribyrnehaber.medium.com/
Resources:
Giving a Damn About Accessibility:https://accessibility.uxdesign.cc/

Tuesday Jul 13, 2021

Chui Chui Tan guides us through some of the fundamentals of cross-cultural UX research and shares some challenging stories from the field.
Highlights include:Ā 
- Where do you start when trying to understand another culture for your product?- How do you look after yourself when experiencing intense situations in the field?- What are the ethical considerations when studying people from less wealthy cultures?- What role does politics play when serving the people of another culture?- How do we navigate cross cultural complexity within our own countries?
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Who is Chui Chui Tan?
Chui Chui is the Founder and Director of Beyo Global, where she focuses on bringing organisations closer to their global customers. Her clients include companies such as Marriott, Spotify, Netflix, BBC and Google.
Before starting Beyo Gobal in 2017, Chui Chui was Experience Strategy Director for CXPartners, a UK-based experience design consultancy, where she led engagements for clients such as Asana and eBay.
Chui Chui is also the author of ā€œA Pocket Guide to International User Researchā€, and has spoken at conferences and events across the world, including UX Live, eCommerce South West and at Google HQ.
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Find Chui Chui here:
LinkedIn: https://www.linkedin.com/in/chuichuitan/Twitter: https://twitter.com/chuisquared
Chui Chui’s book:
A Pocket Guide to International User Research - https://amzn.to/35CLZAt
Beyo Global:
Website: https://beyo.global/Global Design Guide: https://beyo.global/global-design-guide
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Thank you for tuning in! If you liked what you heard and want more ...
... please leave us a review on Apple Podcasts (or wherever you listen).
You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!
LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/
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Host: Brendan Jarvishttps://www.linkedin.com/in/brendanjarvis/

Tuesday Jul 06, 2021

Jane Davis brings epic levels of insight to this conversation about the evolution of UX research, and how it can enable product teams to build better products.Ā 
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Highlights include:Ā 
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- What can grizzly bears teach you about effective leadership?
- How do UX researchers get product managers to listen to them?
- What is the identity crisis facing UX Research?
- How do we ensure that product teams are doing valid research?
- What should junior UX researchers focus their efforts on?
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Who is Jane Davis?
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Jane Davis is the Director of UX Research and UX Writing at Zoom, where she helps the company to make strategic decisions, about the direction of its business and its products.Ā 
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Before joining Zoom, Jane was the Head of UX Research and Content Design at Zapier, a 100% remote-work company who’s mission is to automate workflows, freeing humans from the boring and tedious parts of their jobs.
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Jane also invested several years at Dropbox. Originally starting out as a UX researcher, before becoming the Design Research Manager for Growth.Ā 
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Find Jane here:
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LinkedIn: https://www.linkedin.com/in/janendavis/
Website: https://janendavis.com/
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Thank you for tuning in! If you liked what you heard and want more ...
... please leave us a review on Apple Podcasts (or wherever you listen).
You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!
LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/
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Host: Brendan Jarvishttps://www.linkedin.com/in/brendanjarvis/

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