Brave UX with Brendan Jarvis đșđŠ
Welcome to the Brave UX with Brendan Jarvis podcast, your go-to destination for exploring the intersection of UX research, design, and product. Do you share a passion for developing and launching products that deliver superior and ethical experiences? If so, join your host, Brendan Jarvis, as he talks to industry and thought leaders in UX, product management, and product design. Get inspired and informed, and challenge yourself to become a better leader and think outside the canvas, both in what you do and occasionally in who you are.
Episodes
Tuesday Aug 20, 2024
Tuesday Aug 20, 2024
Greg Petroff discusses the practicalities of executive design leadership, why he believes in âmake to thinkâ, and the ins-and-outs of working with product and engineering.
Highlights include:
How much advocacy for design is too much?
Why do you prefer project-based teams over product-based teams?
How do you align the engineering, product and design organisations?
How have your recent experiences in the labour market changed you?
What does effective compromise look like in enterprise software design?
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Who is Greg Petroff?
A 25 year veteran of the design field, for the past 10 years Greg has led significant design organisations at some of the worldâs largest and most recognisable companies.Â
Until recently, he was the vice president and chief design officer of Cisco Secure, where he led the design innovation and transformation of one of the worldâs largest cybersecurity solutions providers.
His highlight reel also includes being the chief experience officer at GE Digital, managing director of Google Cloud, vice president and global head of design at ServiceNow, and senior vice president of design at Compass.
One of the early members of our emerging field, Greg is a founding board member of the Interaction Design Association, where he also contributed as the treasurer and as an early conference chair.Â
A generous contributor to the field, Greg has shared his insights on stages across the world, including at TedX, the Interaction conference, UX Australia, Enterprise UX, and on the most-excellent Finding Our Way podcast.
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Find Greg here:
LinkedIn: https://www.linkedin.com/in/gpetroff/Â X: https://twitter.com/gpetroff
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/
Tuesday Aug 06, 2024
Tuesday Aug 06, 2024
Ari Zelmanow shares insight into his life as a police detective, how he transformed into a PhD and then UX researcher, and how researchers can become strategic partners.
Highlights include:
What insight did your time as a detective give you into your fellow humans?
How do you communicate the value of research to the business?
What is the most impactful way to present research findings?
Why is it important to associate a level of certainty with research findings?
What is the most important thing for researchers to focus on right now?
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Who is Ari Zelmanow?
Ari is he Head of UX Research at Twilio, where he leads the âsmall but mightyâ research and research ops teams for the industry-leading platform that efficiently powers customer engagement, marketing and innovation.
He is also the Managing Director of Customer Forensics, where he helps companies to capture and keep more customers - informed by his time in the research field, and former life as a metropolitan police detective.
Ari has also held a number of senior research roles, including as vice president of analytics, research and insight at Gtmhub, As a UX research manager at Indeed, a director of analytics, research, and insights at Panasonic, and as a UX and Market Research Lead at Twitter.
Complementing Ariâs decade of experience as a police detective and years in the field as an applied researcher and research manager, he holds a Bachelor of Arts in Liberal Studies, a Master of Science in Criminal Justice, and a PhD in Cognitive Psychology.
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Find Ari here:
LinkedIn: https://www.linkedin.com/in/zelmanow/Personal website: https://arizelmanow.com/Customer Forensics: http://customerforensics.com/Blog: https://zelmanow.medium.com/X: https://twitter.com/arizelmanow
The Influential Researcher course:https://maven.com/interrogate/the-influential-researcher
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/
Tuesday Jul 23, 2024
Tuesday Jul 23, 2024
Vidya Dinamani shares important strategies for building belief, healthy product cultures, and positive cross-functional relationships.Â
Highlights include:
How have you increased your chances of your initiatives being supported?
How do you determine what is needed for a product org to improve?
What do you do when a leader is preventing the product orgâs success?
How do the best leaders manage the demands on their teamâs time?
What advice do you have for teams being crushed by their backlog?
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Who is Vidya Dinamani?
Vidya is the co-founder of Product Rebels, a company that has provided world-class and hands-on product management coaching, by tenured product management executives, to over 1,200 product leaders and founders.
She is also a founding partner of Ad Astra Ventures, a specialist early-stage venture investment firm and accelerator that helps female founders to get funded.
Before founding Product Rebels, Vidya was the VP of Innovation and Design at Mitchell International, where she established and grew a team that was focused on new growth products and the development of an innovation framework, metrics and process.
Vidya also spent a little over a decade at Intuit, where her last role was as the Director of Product & Customer Experience Development for TurboTax.
She holds 9 US software patents. Is a member of both GroupSolverâs and Sash Groupâs board of directors. A limited partner of the Neythri Futures Fund. A mentor for Techstars and GrowthMentor. And the founder and lead organiser of Product Tank San Diego.
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Find Vidya here:
LinkedIn: https://www.linkedin.com/in/vdinamani/Website: https://vidyadinamani.mystrikingly.com/X: https://twitter.com/vdinamani
Product Rebels: https://productrebels.com/Ad Astra Ventures: http://www.adastra.ventures/Â
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/
Tuesday Jul 09, 2024
Tuesday Jul 09, 2024
Suj Premachandran shares how Digital Influx brings UX to children, how they integrate Eastern educational philosophy, and the challenge of changing archaic education systems.
Highlights include:
How are you helping children to become creative thinkers and designers?
Are some of Digital Influxâs practices too âforeignâ for UK educators?
How are you bringing design to people of colour through Digital Influx?
What inspiration have you taken from non-Western education systems?
Why do students create projects related to UN Sustainable Development Goals?
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Who is Suj Premachandran?
Suj is the CEO of Digital Influx, an international, industry-led, and interactive EdTech platform that helps children, teens and adults to develop UX design skills and to think differently about problems, large and small.Â
Suj is also the Vice President of the recently established Digital Influx Foundation; a US based non-profit that aims to make design education accessible to all children, regardless of their socio-economic background.
Before founding Digital Influx, Suj worked in design recruitment as a senior talent partner for Revolut, one of the worldâs first global super apps. And also as a creative talent consultant for product and UX people at Salt in London.
Suj is an advocate for design & UX education at Tech London Advocates, a network of more than 15,000 tech leaders, entrepreneurs and experts across the globe. He is also a member of the Design Leadership Forum.
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Find Suj here:
Website: https://digitalinflux.com/LinkedIn: https://www.linkedin.com/in/suj-premachandran-b630b444/X: https://twitter.com/CEOinflux
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/
Tuesday Jun 25, 2024
Tuesday Jun 25, 2024
Andy Vitale shares his experiences as an executive design leader, how heâs successfully scaled several design orgs, and why a career in pro wrestling wasnât for him.
Highlights include:
Why do you create a five year plan for the design orgs you lead?
How has Greyâs Anatomy informed the design of your design organisations?
Why go to the trouble of helping someone whoâs struggling in an interview?
How do you navigate the expectations of being the most senior design leader?
How do you feel youâve enabled people on your team to speak to you as an equal?
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Who is Andy Vitale?
Andy is the Chief Design Officer of Constant Contact, an automation platform that helps small businesses to simplify and amplify their digital marketing. In this crucial role, Andy is responsible for providing executive leadership for the design organisation.
A master when it comes to scaling design teams, while at Rocket Companies Andy grew the design team into a multidisciplinary organisation with over 170 people working across design, research and brand.
Aside from his busy day job, Andy is also helping to shape the thinking of future user experience professionals, through his work as an adjunct professor for Kent State Universityâs Masters of Science in User Experience Design programme.
Andy is the co-host of the Surfacing Podcast where, alongside Lisa Welchman, he engages designers, technologists, and business leaders in inspiring conversations.
He is a member of the Fast Company Executive Board, an Adobe Education Leader, and - believe it or not - he still finds time to mentor designers on ADPList.
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Find Andy here:
LinkedIn: https://www.linkedin.com/in/andyvitale/Website: https://www.andyvitale.com/Medium: https://medium.com/@andyvitaleX: https://twitter.com/andyvitale
======
Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/
Tuesday Jun 11, 2024
Tuesday Jun 11, 2024
Ben Sauer shares why designers need to be better presenters, how to keep stakeholders awake and engaged, and what to do when disaster inevitably strikes.
Highlights include:
Is how design is presented more important than the design itself?
How do you help stakeholders to relate more powerfully to design work?
What is the Goldilocks Zone and how can designerâs find it quickly?
Why can it be useful to show stakeholders design work bit-by-bit?
How do you deal with difficult people when presenting design work?
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Who is Ben Sauer?
Ben is an independent product and design strategist, coach, and trainer, helping companies to craft the vision for their products, and to inspire better internal processes and practices.
Drawing on over 20 years of experience, he has written and spoken about strategic storytelling, voice UI design, and how slowing down can help organisations to speed up. And his insights have been put to use at organisations such as NASA, Amazon and the BBC.
Benâs most recent mission is helping designers to become more influential by becoming more confident communicators of their work. Thatâs why heâs recently published a book called âDeath by Screensâ, a practical how-to guide for presenting high stakes design work.
Before becoming an independent consultant, Ben worked at Babylon Health, where he was first a Director of Design and then a Director of Product. There, he led a large team of over 100 designers, clinicians, data scientists and engineers.
He has also been a Senior UX Designer at Clearleft, the world-renowned and perhaps first UX design consultancy in the United Kingdom.
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Find Ben here:
LinkedIn: https://www.linkedin.com/in/bensauer/Website: https://bensauer.net/X: https://twitter.com/bensauer
Death By Screens: How to Present High-Stakes Digital Design Work and Live to Tell the Tale -Â https://bensauer.net/deathbyscreens/
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/
Tuesday May 28, 2024
Tuesday May 28, 2024
Aylin Uysal shares her story of leading enterprise design, the reality of being an exec and a parent, and how patience and perseverance have served her well.
Highlights include:
Why is it important to have a good grasp of the details as a senior design leader?
How do you know when you havenât got the work-parent balance quite right?
What changed at Oracle to enable the culture to significantly support design?
How do you work across Oracle to ensure that usersâ experience great design?
Why canât business apps be as simple and delightful as consumer apps?
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Who is Aylin Uysal?
Currently the VP of User Experience for Cloud Applications at Oracle, Aylin is at the forefront of design at one of the tech industry's most established companies, helping its customers to see data in new ways, discover insights and unlock endless possibilities.
During over two decades at Oracle Aylin has held several senior leadership roles, serving previously as a Senior Director of User Experience, a Director of Applications User Experience, and as a Senior Manager of HCM User Experience.
Before her long-standing tenure at Oracle, Aylin was a valued member of the design team at SAP, where she was a lead designer. She also made her mark as a senior designer at Silicon Graphics, a legendary Silicon Valley icon.
Originally from Turkey, Aylin graduated from Middle East Technical University with a Bachelor's in Industrial Design. She further honed her craft, obtaining a Master of Fine Arts from San Francisco's Academy of Art University.
Aylin's influence is not just corporate; she's been celebrated as one of the top thirty influential Turkish-American women by Turk of Amerika, she is a board member of the TUSIAD Silicon Valley Network, and is credited on 8 US patents.Â
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Find Aylin here:
LinkedIn: https://www.linkedin.com/in/aylinuysal/X: https://twitter.com/aylinuysal
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/
Tuesday May 14, 2024
Tuesday May 14, 2024
Monal Chokshi shares the lessons learned from growing three UX research orgs, what makes research impact a reality, and reflects on the next step in her career.
Highlights include:
What do you wish you knew about management before becoming a manager?
What do researchers leaders need to do to increase their impact and influence?
Did you become a manager to have more influence on product decisions?
What do you look for in a company when deciding whether to apply for a job?
What is the right way to socialise and influence partners with insights?Â
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Who is Monal Chokshi?
Until recently, Monal was a Senior Director and Head of Research & Insights at Dropbox, the company behind the cloud-based file storage and synchronisation service that helps over 700 million people, in over 180 countries, keep life organised.
At Dropbox, Monal led an organisation with researchers embedded in teams working across the companyâs diverse range of products. As well as a centralised research team that contributed to Dropboxâs strategic direction through foundational research.
Before joining Dropbox, Monal was the Head of UX Research at Lyft. It was here that her visionary leadership enabled the discipline to grow from just her, to over 30 researchers, design strategists, and research operations specialists, working across all of the companyâs products and services.
A generous contributor to the community, Monal has shared her insights at popular events, such as at UX Liveâs UXR Conference, and on podcasts like the UX STRAT Podcast, Noam Segalâs UXR Conversations, and UserZoomâs UX Peditious.
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Find Monal here:
LinkedIn: https://www.linkedin.com/in/monal/X: https://twitter.com/MonalChokshi
How to Succeed as a UXR Manager:Â https://youtu.be/JhjCOljQDHA
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/
Tuesday Apr 30, 2024
Tuesday Apr 30, 2024
Jakob Nielsen addresses some of the criticism heâs faced, calls on UXers to urgently adopt AI, and shares why he believes the commoditisation of UX is a good thing.
Highlights include:
Are you surprised by how much youâve offended some people?
Why do UXers need a greater sense of urgency about adopting AI?
Were the hiring practices at your previous company elitist?
What is the state of UX today and where is the growth potential?
Will AI impede our ability to develop our professional judgement?
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Who is Jakob Nielsen, PhD?
Jakob is the founder of UX Tigers, the website and associated substack he uses to bring his 41 years of UX knowledge and experience to the world, in what he has described as a plainspoken, hard-hitting and not bowing to orthodoxy kind-of-way.
Before founding UX Tigers, Jakob was the co-founder and principal - for 25 years - of a rather well known UX consultancy, the Nielsen Norman Group.
His other notable roles include being a distinguished engineer at Sun Microsystems, and a member of the research staff at Bell Communications Research - one of the worldâs top three HCI labs in the 1990s.
Jakob is known for many other things, among which are being the founder of the discount usability movement, the foundational 10 usability heuristics for user interface design, and the eponymously named Jakobâs Law of Internet User Experience.Â
He is the holder of no less than 79 United States patents and the author of 8 books, including the best-selling âDesigning Web Usability: The Practice of Simplicityâ, âUsability Engineeringâ, and the pioneering âHypertext and Hypermediaâ.
In 2013, Jakob received the Lifetime Achievement Award for HCI Practice from ACM SIGCHI and in 2024 he was named a âTitan of Human Factorsâ by the Human Factors and Ergonomics Society.
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Find Jakob here:
LinkedIn: https://www.linkedin.com/in/jakobnielsenphd/Website: https://www.uxtigers.com/
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/
Tuesday Apr 16, 2024
Tuesday Apr 16, 2024
Justin Dauer shares how he conquered his ego to become a better designer, why heâs left executive design leadership, and how unfulfilled designers make bad products.
Highlights include:
Has digital visual design become a little bit boring?
Why is humility the most important trait for a designer?
What made you realise you were done with in-house design leadership?
Why is it unacceptable for design leaders to âcoastâ in their careers?
How have youâve been able to reach a high level of professional fulfilment?
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Who is Justin Dauer?
Justin is the Founder of Anomali by Design, a consultancy specialising in design strategy, product design, and engagement. Through Anomali, Justin helps organisations to develop their design leaders, so that they in turn foster healthier processes, methods, and cultures.
Before founding Anomali, Justin was the Vice President of Human-Centred Design and Development at bswift, a tech company owned by CVS Health, that transforms the way millions of employees perceive and engage with their benefits.
Justin also spent a number of years as Design Director of Nansen, a Swedish-American design firm. In this role, he established the Chicago office and managed a multi-disciplinary team of designers, front-end developers, and UX architects.
He is the author of two celebrated books on design. His first, the beautifully illustrated âCultivating a Creative Cultureâ was published in 2017, with a second-edition released in 2020. His latest book, âIn Fulfillment: The Designerâs Journeyâ was released is early 2022.
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Find Justin here:
LinkedIn: https://www.linkedin.com/in/pseudoroom/Website: https://anomalibydesign.com/X: https://twitter.com/pseudoroom
Books:
In Fulfillment: The Designerâs Journey -Â https://www.in-fulfillment.com/
Createive Culture: Human-Centered Interaction Design & Inspiration -https://www.the-culturebook.com/
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/