Brave UX with Brendan Jarvis 🇺🇦

Jeff Gothelf - Innovation, Executives and Humble Pie

Jeff Gothelf shares his experiences travelling with the circus, why humility is essential for innovation, and the role design plays in breaking through local maximums.
Highlights include:
Why did you join the circus after graduating college?
How do you help executives to embrace uncertainty?
What is keyhole decision making and why is it a problem?
What role should design play in breaking local maximums?
Why do leaders need strong opinions that they’re willing to change?
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Who is Jeff Gothelf?
Jeff is the Founder and Principal of of Gothelf.co, the company through which he provides independent coaching, training, and consulting that helps large organisations to create cultures of innovation, operate with agility and build better products.
He is the co-author of two influential books on modern product, “Lean UX: Designing Great Products with Agile Teams”, and “Sense & Respond: How Successful Organisations Listen to Customers and Create New Products”.
And Jeff’s most recent book, published in 2020, “Forever Employable: How to Stop Looking for Work and Let Your Next Job Find You”, gives people the tools to design and develop fulfilling careers that are a continuous source of opportunity.
Before becoming self-employed, Jeff was a principal UI designer at AOL, a user experience manager at Webtrends, an associate director of interaction design at Publicis Modem, and a director of user experience at The Ladders.
Jeff is a generous contributor to the field. Alongside his books, he’s spoken at many conferences of note, including Mind the Product, USI, and TedX, and he has appeared as a guest on over 100 podcasts.
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Find Jeff here:
LinkedIn: https://www.linkedin.com/in/gothelf/Website: https://jeffgothelf.com/Blog: https://jeffgothelf.com/blog/Twitter: https://twitter.com/jboogie
Jeff’s books:
Lean UX:Designing Great Products with Agile Teams -https://a.co/d/792MZQe
Sense & Respond: How Successful Organisations Listen to Customers and Create New Products -https://a.co/d/etS7R9K
Forever Employable: How to Stop Looking for Work and Let Your Next Job Find You - https://a.co/d/8Q0eILV
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Follow us on our other social channels for more great Brave UX content!
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Shelley Evenson - Designing Corporate Innovation

Shelley Evenson unpacks the challenges of designing for corporate innovation, the dark-side of design thinking, and how AI may help and hinder us.
Highlights include:
Why shouldn’t big corporates try to emulate startups?
How is that we’re not designing experiences for people?
What reservations do you have about corporate design thinking?
How do we know if AI is providing us with accurate information?
What role does timing play in the success or failure of innovation?
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Who is Shelley Evenson?
Shelley is a Managing Director of Accenture Song, a global customer experience consulting group that brings together data science, design, technology and marketing to deliver transformative insights and scalable technical solutions.
Prior to Accenture Song, Shelley was the Group Director of Organisational Evolution at Fjord and she also worked as an Experience Researcher and Research Manager at Facebook, and as a Principal User Experience Design Manager at Microsoft.
Before Big Tech, Shelley was as an Associate Professor at Carnegie Mellon University’s School of Design, where she lectured in interaction design and built a closer relationship between industry and the schools of design, business, and HCI.
Shelley is a co-founder and former advisory board member of the Service Design Network, a global community of service design professionals. 
She has served as the co-editor of Touchpoint, the Journal of Service Design, and is a contributor to several books and papers on service design, interaction design and design strategy.
In 2010 Shelley was recognised by ACAD as a Woman Innovator in Design.
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Find Shelley here:
LinkedIn: https://www.linkedin.com/in/shelley-evenson/
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Laith Ulaby, PhD - Reflexive, Relatable and Respectful Research

Laith Ulaby shares his colourful journey from academia to applied, how frameworks articulate and influence thinking, and the role of power in practice.
Highlights include:
What is reflexivity and how is it useful for researchers?
Should there be an independent body to oversee UX research?
Has the democratisation of UX research been a positive thing?
What are the dangers of using frameworks in shaping thinking?
How has seeing yourself as a facilitator transformed your practice?
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Who is Laith Ulaby?
Laith is the Director of Insights at Webflow, a platform where people can design, build, and launch powerful visual websites without any coding experience. In his role, Laith leads the organisation responsible for data science, user research and insights operations.
Before joining Weblow, Laith was the Director of User Research & Market Research at Udemy, an online learning platform with over 60 million users, across more than 190 countries. There he helped to develop the strategy for both the B2C and B2B business lines. 
Laith has also held several other positions, including at Uber as a UX Research Manager, and as a User Experience Researcher at both Google and AnswerLab.
A generous spirit, Laith maintains his connection to the academic world by lecturing grad students at UC Berkley’s School of Information Science. He is also a volunteer mentor for UX Coffee Hours.
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Find Laith here:
LinkedIn: https://www.linkedin.com/in/laith-ulaby/Medium: https://medium.com/@laith.ulaby
UXPA Code of Professional Conduct:https://uxpa.org/uxpa-code-of-professional-conduct/
Insights Association Code of Standards:https://www.insightsassociation.org/Resources/Code-of-Standards
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Tom Greever - Yes, Stakeholders are Human Too

Tom Greever speaks to the heart of articulating design decisions, becoming someone worth following, and making yourself an influential force for good design.
Highlights include:
Is it true that you occasionally wear costumes to meetings?
What is it important for leaders to remember?
Should you ever tell someone that you disagree with them?
How can we get difficult stakeholders onboard?
Why is important to be intentional in your relationships?
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Who is Tom Greever?
Tom is a Senior Director of Product Design at Indigo, an agricultural company that improves farmers profitability, environmental sustainability and consumer health, through the use of nature-based and digital technologies.
Tom has also previously been the VP of Product & Design at Handled, where he led the product strategy and CX teams who were creating category-leading software for the home services and moving industry.
Before Handled, Tom was the Director of UX and then VP of UX and Design at Bitovi, a remote-first digital consultancy where he led teams to deliver new web app experiences for companies such as Apple, Walmart, Levi Strauss and Lowe’s. 
A celebrated and experienced product and design leader, Tom is best known for his influential book, “Articulating Design Decisions”, a book that has helped tens of thousands of designers around the world to achieve greater career success and greater impact through design.
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Find Tom here:
LinkedIn: https://www.linkedin.com/in/tomgreever/Website: https://tomgreever.com/Twitter: https://twitter.com/tomgreever
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Noam Segal, PhD - When Good Democratisation Goes Bad

Noam Segal shares his early experiences working for the Israeli military, whether democratisation has been positive for UX, and the importance of telling a good story.
Highlights include:
What makes for an impactful research story?Why is NPS the worst thing to happen to UX research?Has the democratisation of UX research been a good thing?Has UX become less innovative since becoming part of enterprise?Why is it important for people in tech to believe in magic?
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Who is Noam Segal?
Noam is a Research Manager at Meta, where he’s building a modern, progressive, and impactful research team to support product people working on Facebook’s newsfeed. He also leads several key initiatives within Meta’s Qualitative Centre of Excellence.
Before Meta, Noam was the Head of Health Research at Twitter. He has also been a Director of User Research at Wealthfront, a Product Research Manager at Intercom and a Lead Experience Researcher at Airbnb.
Outside of his day-job, Noam mentors UXers on ADPList and UX Coffee Hours and shares his knowledge on the Learners platform and on Maven, where he hosts two courses: “The Missing Foundations of UX Research” and “The Research Storyteller”.
Noam is also active on his YouTube channel, UX Quests, where he hosts a series of conversations with UX research leaders about UX research.
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Find Noam here:
LinkedIn: https://www.linkedin.com/in/noamsegal/Website: http://uxquests.com/Store: https://uxquests.shop/Twitter: https://twitter.com/noamsegYouTube: https://www.youtube.com/@UXQuestsADPList: https://adplist.org/mentors/noam-segal
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Andy Budd - Design Leadership is Poker not Chess

Andy Budd speaks frankly about designers’ limiting beliefs, the siren song of perfection, and how to start playing business better.
Highlights include:
How does one wrangle sharks at the Great Barrier Reef?
What is the best way to ensure design is valued?
How many designers does it take to screw in a lightbulb?
Why should designers start playing poker and stop playing chess?
What is the most limiting belief that design leaders have?
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Who is Andy Budd?
Andy is an independent executive product & design leadership coach and a venture partner at Seedcamp, Europe’s most successful seed fund, investing in over 450 companies who have gone on to raise over $7 Billion. 
Before joining Seedcamp, Andy was the founder, managing director and then CEO of Clearleft, arguably the United Kingdom’s first User Experience consultancy.  
During his 17 years there, Andy relentlessly promoted the value of design and founded two product businesses - FontDeck and Silverback. The latter a popular usability testing app for Mac.
In 2008, in the midst of the GFC, Andy founded UX London, Britain’s first major user experience conference. It would become the longest running UX conference in all of Europe, and it was an event that he lovingly curated until 2021.
Andy is also the founder and curator of dConstruct, which was the first digital design conference in the UK and Leading Design, an annual event and 2,000 strong community that brings together some of the world’s best design leaders.
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Find Andy here:
LinkedIn: https://www.linkedin.com/in/andybudd/Website: https://www.andybudd.com/Twitter: https://twitter.com/andybuddMedium: https://andybudd.medium.com/Instagram: https://www.instagram.com/andybudd/
======
Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Pete Sena - Designing a Career in the Green Zone

Pete Sena shares his story of building a design agency from scratch, how he’s become a better person and leader along the way, and why each of us need to know our unique value. 
Highlights include:
What led a 'scrawny, introverted, nerdy kid’ to take up martial arts?
What question does every designer need a compelling answer to?
How has your self-image and what you value changed over-time?
Do design leaders need to sacrifice personal time to stay relevant?
How can something that we’re great at be not great for us?
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Who is Pete Sena?
Pete is a serial entrepreneur and design executive who advises founders and CEOs on how to create design-driven cultures; the kind that help them to discover and explore new growth opportunities for their businesses.
In 2004, when he was still in college, Pete founded Digital Surgeons - an independent demand design consultancy, based in Connecticut, USA.
Digital Surgeons now employs over 50 people, has a fully-integrated and self-sufficient leadership team, and has created award-winning work for brands such as Google, United Technologies, Epic Games, the US Open and Lady Gaga.
Pete is also the Co-Founder of ThinkFWD, a community of innovative business owners who are invited to lean into their curiosity and become true catalysts for positive change within their teams, social circles and society at large.
As someone who leads by example, Pete is also a Venture Mentor at Yale University and an entrepreneur-in-residence at his alma mater, the University of Connecticut, in the Technology Incubation Programme.
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Find Pete here:
LinkedIn: https://www.linkedin.com/in/petersena/Website: https://www.petesena.com/Medium: https://petesena.medium.com/
The Green Zone Framework:https://bit.ly/405SohZ
Digital Surgeons:https://www.digitalsurgeons.com/
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Kat Vellos - We Should Actually Get Together

Kat Vellos shares with us why we need meaningful friendship, what we can do to design better ones, and how to safely navigate uncharted conversational waters.
Highlights include:
How did a conversation with a stranger change your life?
How do you ‘crack open the door’ to a more meaningful friendship?
What role does company culture play in enabling meaningful connection?
Should we have clear boundaries between our work life and home life?
Why are we getting lonelier when we have so many tools to connect?
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Who is Kat Vellos?
Kat is the Principal of Studio KV, the vehicle through which she speaks, coaches and facilitates experiences that help people to create better workplace cultures and to cultivate more meaningful connections with each other.
As the author and illustrator of "We Should Get Together: The Secret to Cultivating Better Friendships", a book that builds on Kat’s extensive experience as a community organiser and workshop facilitator - she certainly knows a thing or two about cultivating connection!
Before starting Studio KV in early 2020, Kat was a Senior Product Designer at Slack, where she worked in a fast-moving experiment-driven growth team that was making it easier for customers to convert from free to paid plans.
Kat has been profiled in Forbes and quoted in Fast Company for her work as the Founder and previous Community Leader of Bay Area Black Designers, a professional development community for Black digital designers and UX researchers.
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Find Kat here:
LinkedIn: https://www.linkedin.com/in/katvellos/Website: https://www.katvellos.com/
Blog, Community & Resource: https://weshouldgettogether.com/
Kat’s book:
We Should Get Together: The Secret to Cultivating Better Friendships -https://geni.us/A8zyt1
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Jonas Rinde - Making Technology Disappear

Jonas Rinde delves into designing tech that doesn’t feel technical, the challenge of product-market fit, and his relationship with risk and adventure.
Highlights include:
How do you mitigate the risks of growing a startup?
What can go wrong when you build a prototype too fast?
How do you know what to pay attention to?
Why do you want to make the technology disappear?
Who gets to decide what makes it onto the product roadmap?
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Who is Jonas Rinde?
Jonas is the Co-Founder and CEO of Nomono, the Norwegian company working to simplify the recording and management of immersive broadcast-quality field audio, so that podcasters and journalists can focus on the stories being told. 
Before Nomono, Jonas was the COO and then CEO of Huddly, the Norwegian technology company that creates AI-infused smart meeting room cameras.
In 2007 Jonas’ went to work for TANDBERG, the Norwegian telecommunications provider, as their Director of R&D. During his time there, the business was acquired by Cisco for $3.3B and Jonas became a Director of Engineering at Cisco and a Board Member of Cisco Systems Norway.
Wanting to scratch an entrepreneurial itch, Jonas left Cisco in 2014 to become the Co-Founder and CEO of Electric White. The business was acquired by Acano, which was in turn sold to Cisco for $700m in 2016.
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Find Jonas here:
LinkedIn: https://www.linkedin.com/in/jonasrinde/Twitter: https://twitter.com/JonasRindeWebsite: https://nomono.co/
======
Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Mike Monteiro - Burning Down Design

Mike Monteiro sets fire to design orthodoxy, tech overlords, and his own Portuguese American history in this delightfully dark conversation.
Highlights include:
Why is it important to re-examine your beliefs?
Why do you have nothing further to tell people?
What shocked you about your Portuguese heritage?
How is unionisation a positive thing for tech workers?
Why do you want some people who listen to you to get angry?
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Who is Mike Monteiro?
Mike is the Design Director of Mule Design, the outspoken, outstanding, and slightly outrageous design consultancy that he co-founded with Erika Hall 21 years ago.
During that time, Mike has made an outsized contribution to the field of design. He is the Co-Host the Voice of Design podcast and has authored several books, including “You’re My Favourite Client”, “Ruined By Design”, and “Design Is a Job” - which is now in its 2nd edition!
With a unmissable emphasis on ethics, Mike pulls-no-punches as he singles out the failings of design and the industries that employ it, while also illuminating the opportunities and challenges we face - as designers - to right the ship.
His talks, like “How Designers Destroyed the World”, “How to Fight Fascism”, “My People Were In Shipping” and “Let’s Destroy Silicon Valley” have raised more than a few eyebrows, heart rates and figurative pitch forks.
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/