Brave UX with Brendan Jarvis 🇺🇦

Special Episode: Brendan Jarvis & Lou Rosenfeld - Framing Tomorrow by Questioning Today

Brendan Jarvis & Lou Rosenfeld bring you a special episode that features Brendan’s keynote from Design at Scale 2022 - Framing Tomorrow by Questioning Today.
Highlights include:
⭐ What’s been going on for Lou, lately?⭐ What were the best parts of Design at Scale 2022?⭐ How is the field been coping with global uncertainty?⭐ Where can people find out more about the DesignOps Summit?⭐ Brendan’s opening keynote from Design at Scale 2022
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Who is Lou Rosenfeld?
Lou is the Publisher and Founder of Rosenfeld Media, through which he and his team release some of the best books on UX, produce world-class conferences, and curate a number of specialist design communities.   
He is also the host of the Rosenfeld Review podcast and the co-author of “Information Architecture for the World Wide Web”, often fondly referred to as The Polar Bear Book. 
Who is Brendan Jarvis?
Brendan is the insatiably curious Managing Founder of The Space InBetween, formerly an award-winning digital design studio and now the only specialist UX research practice and world-class UX lab in New Zealand.
His mission? Helping enterprise design leaders to develop brave and inclusive design cultures, through effective UX research and research experiences that build the capabilities of their teams.
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Find Lou here:
LinkedIn: https://www.linkedin.com/in/louisrosenfeld/Twitter: https://twitter.com/louisrosenfeldWebsite: https://rosenfeldmedia.com/Podcast: https://soundcloud.com/rosenfeld-media
Find Brendan here:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/Twitter: https://twitter.com/brendanjarvisWebsite: https://thespaceinbetween.co.nz/Podcast: https://braveux.podbean.com/
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ 
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Matthew Holloway - Design Maturity Starts with Designers’ Maturity

Matthew Holloway shares what it was like to lead SAP’s design thinking transformation, why designers need to get their house in order first, and the importance of purposeful rest.
Highlights include:
⭐ What was it like working with Don Norman at Apple?⭐ Does design maturity start with designers’ maturity?⭐ Why can’t you impose design culture over night?⭐ How can design leaders get a seat at the top table?⭐ Do critics of Design Thinking have a legitimate axe to grind?
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Who is Matthew Holloway?
Matthew is an independent design consultant with over 25 years of experience scaling high performance product design teams for some of the world’s largest companies.
As VP in the Office of CEO at SAP, Matthew worked with Hasso Plattner (the Co-Founder and Chairman) and Henning Kagermann (the then CEO) leading the global Design Thinking transformation of SAPs 60,000-person development, sales and consulting services divisions.
After leaving SAP, Matthew took on the role of VP of Product Design & User Experience for Shutterfly. While there he led an aggressive programme of ongoing product improvements, as well as a strategic programme that resulted in an estimated $50 million dollars of annual savings. 
He has co-founded two companies, including Atlas Informatics - a machine learning based personal search technology - that counted Bill Gates, Nathan Myhrvold and Microsoft amongst its investors - and was acquired by Xinova in 2017.
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Find Matthew here:
LinkedIn: https://www.linkedin.com/in/maholloway/Website: https://matthewholloway.com/
Inside the Grateful Dead house:https://bit.ly/3yy2ZWH
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ 
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Bill Albert, PhD - Quantifying the User Experience

Bill Albert reflects on what it takes to run effective UX research, why evaluating more than usability is important, and how UX leaders can unlock better budgets.
Highlights include:
⭐ Are UX leaders who aren’t quantifying UX derelict in their duties?⭐ Why is UX sometimes the ambulance at the bottom of the cliff?⭐ How can UX leaders secure enough budget to enable UX research?⭐ Should UX research be concerned with measuring preferences?⭐ Who was Dr. Tom S. Tullis and what impact did he have on your life?
#UX #UXResearch #UserResearch #UXR #Usability #UsabilityTesting #MixedMethods #DesignLeadership #BraveUX
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Who is Bill Albert?
Bill is the SVP, Global Head of UX & Customer Development at Mach49, a growth incubator and accelerator for global 1,000 businesses that has over $50B in market cap and counting.
Prior to joining Mach49, Bill was an Adjunct Professor in Human Factors at Bentley University and the Executive Director of the Bentley University User Experience Centre for nearly 14 years. 
Along with the his good friend, the late Dr. Tom S. Tullis, Bill is the co-author of two books, Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics and Beyond the Usability Lab: Conducting Large-Scale Online User Experience Studies.
Since 2013, Bill has been the Co-Editor and Chief of the Journal of User Experience. A peer-reviewed, international, online publication that’s dedicated to promoting and enhancing the practice, research and education of UX design and evaluation. 
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Find Bill here:
LinkedIn: https://www.linkedin.com/in/walbert/Twitter: https://twitter.com/uxmetricsCompany: https://mach49.com/Journal of UX: https://uxpajournal.org/Bentley UX Center: https://www.bentley.edu/uxc/
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ 
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Daniel Rosenberg - Boardroom Battles & Semantic Interaction Design

Daniel Rosenberg speaks frankly about executive design leadership, why he’s trying to take the field back to first principles, and how the sun is setting on design as we know it.
Highlights include:
⭐ Which Jedi would Don Norman say is most like you?⭐ How did your first presentation to Larry Ellison at Oracle go?⭐ Why is design education being overly intuitive a problem?⭐ What is Semantic IxD and why is it important?⭐ How do you remove enemies while maintaining moral authority?
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Who is Daniel Rosenberg?
Daniel is the Chief Design Officer at r-CDO and during his 40+ year career, he has forged a near unparalleled path as a world-leading and highly respected UX practitioner, global design executive, consultant, author and educator.
Recently, Daniel has been working at the intersection of AI and interaction design, advising a number exciting startups, including WellDoc, CanSurround, Workato and Kleeen Software.
Before starting r-CDO, Daniel was the top UX executive at Oracle where he served as VP of UI Design, and then at SAP, where he was SVP of Global User Experience. 
Prior to joining Oracle, while he was at Ashton-Tate and then Borland, Daniel invented several design patterns that are still popular in product design today, including tabbed UI.
Daniel’s latest book UX Magic was published in 2020; a groundbreaking book that lays out a complete system for Semantic Interaction Design.
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Find Daniel here:
LinkedIn: https://www.linkedin.com/in/danielrosenbergux/Website: https://rcdoux.com/
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ 
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Jason Buhle, PhD - Travelling from Academia to Industry and Thriving

Jason Buhle discusses what’s important when moving from academia to industry, UX research as a career path, and why usability research matters.
Highlights include:
⭐ Why is Neil Gaiman’s Sandman your LinkedIn banner image?⭐ What did you learn when you moved from academic research to UX research?⭐ Have you hired someone for a UXR role from a UX bootcamp background?⭐ Why is there less rigorous usability research being conducted as UX research grows?⭐ Do academic-origin UX researchers see usability research as beneath them? 
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Who is Jason Buhle?
Jason is a Managing Director at AnswerLab, the world’s largest independent consultancy, exclusively focused on UX Research.
At AnswerLab, Jason leads a team of a dozen UX Strategists, responsible for designing research programmes for some of the world’s most important and innovative companies, such as Google, Meta, Amazon, eBay, FedEx and Wells Fargo.
In 2012, Jason was awarded a PhD in Cognitive Neuroscience from Columbia University, for his research into cognitive and emotional control. 
His related academic work has been cited over 5,000 times and features in 16 peer-reviewed publications, including top journals such as Psychological Science, Cerebral Cortex, and Nature Reviews Neuroscience.
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Find Jason here:
LinkedIn: https://www.linkedin.com/in/jasonbuhle/Twitter: https://twitter.com/jasonbuhleWebsite: http://www.jasonbuhle.com/
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ 
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Becky Priebe - Designing at the Edges of Technology

Becky Priebe shares what it’s like to design at the edges of technology, the role of systems thinking in design, and design’s relationship with engineering.
Highlights include:
⭐ What drew you to practice design at the edges of technology?⭐ Are we getting better or worse at shaping technology for humans?⭐ What does giving equal value to design and engineering look like?⭐ Why is it important to take a systems perspective when designing?⭐ What does it mean to ‘make space’ and how have you applied that?
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Who is Becky Priebe?
Becky is the VP of Innovation Design & GTM Lab 13 at MRM, a leading global marketing agency, with offices in 30 countries.
For the past 15 years, Becky has worked at the messy, exciting and emerging end of design technology, creating positive experiences for people.
Amongst other things, Becky’s designed an entertainment system for a McClaren super car, interactive TV for Deutsche Telekom, pre-iPad era tablets for NVIDIA, and an industrial-grade AR headset for RealWear.
Becky was the co-founder of Innovative Converged Devices, where some of the technology used in SNAP AR and Microsoft HoloLens was conceptualised.
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Find Becky here:
LinkedIn: https://www.linkedin.com/in/beckypriebe/Twitter: https://twitter.com/t3chgrrlWebsite: https://www.beckypriebe.com/
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ 
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Aditi Sharma - Building Inclusive Enterprise Design Teams

Aditi Sharma openly discusses being woman of colour in banking, how she’s building a diverse and inclusive design culture, and why she’s used design to dismantle injustices.
Highlights include:
⭐ Do you carry the weight of patriarchally imposed stigma on your shoulders?⭐ Was it personally risky to help bring female condoms to women in India?⭐ Is it fair to characterise the banking industry as a boys’ club?⭐ Why isn’t design seen as the most important or credible voice in the room?⭐ What do aspiring design leaders need to know about design leadership?
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Who is Aditi Sharma?
Aditi is an Executive Director of Digital Experience Design at JP Morgan Chase, a leading global financial services firm, where she is championing user-centred design and innovation in payment operations and is working to increase inclusivity, sustainability, and business growth. 
Prior to joining JP Morgan Chase, Aditi was a Design Director at Accenture Interactive in New York, where she established customer-centric design programmes for clients such as Walmart, Dupont and Cargill.
A lecturer at the Pratt Institute since 2018, recognised in 2020 by Authority Magazine as an inspirational woman in STEM, and honoured by the Government of India in 2021 with the prestigious ‘Dr. Sarojini Award’, Aditi is certainly someone to watch in design.
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Find Aditi here:
LinkedIn: https://www.linkedin.com/in/aditi-sharma9/
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ 
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Christian Crumlish - UX, Product Management and Dangerous Dogma

Christian Crumlish blows up some myths that product and UX people believe about each other and shares his insight into how designers can find themselves ‘at the table’ more often. 
Highlights include:
⭐ Do you consider yourself to be UX person or a product person?⭐ Are UXers simply clueless when it comes to product management?⭐ Are product managers just beancounters in disguise? ⭐ Where does the tension between product management and UX come from?⭐ How can UXers be responsible for ethics if they’re not responsible for strategy?
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Who is Christian Crumlish?
Christian is the Benevolent Monarch of Design In Product, the UX and product management, strategy, and leadership consultancy he founded in 2019. 
Through Design In Product, Christian has worked with organisations like NEST Health, EduWorks, and Listen App, and he’s currently working for the State of California as the Product Lead for COVID19.ca.gov and cannabis.ca.gov .
Prior to ascending to the throne, Christian was the VP of Product at 7 Cups, a mental health and wellbeing startup that is scaling compassion globally. There, Christian built and ran the product team, helping the company to become profitable without VC funding.
Christian is also the author of a number of books, including “Designing Social Interfaces” which he co-wrote with Erin Malone and, most recently, of “Product Management for UX People”, which was published earlier this year.
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Find Christian here:
LinkedIn: https://www.linkedin.com/in/mediajunkie/Twitter: https://twitter.com/mediajunkieWebsite: https://designinproduct.com/Community: https://bit.ly/3EWYrfg
Books:
Product Management for UX People:https://bit.ly/39iUDsZ
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ 
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Susan Weinschenk, PhD - Harnessing Perfectionism and Changing Your Story

Susan Weinschenk shares a deeply personal account of why she’s a behavioural scientist, the role of ethics in design, and how deciding her self-story helped her while battling cancer.
Highlights include:
⭐ How critical is skepticism for making effective design decisions?⭐ Why hasn’t ethics always been part of the big tech design conversation?⭐ How do you help people to become comfortable with finding truth?⭐ Do designers understand what’s ethical and what’s not?⭐ What story are we telling ourselves that we should change?
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Who is Susan Weinschenk?
Susan is the Founder, CEO and Chief Behavioural Scientist at The Team W, a behavioural science and user experience consultancy and training company, with clients including a few companies you may have heard of before, such as Amazon, Disney and Target.
With her deep knowledge of behavioural science, underpinned by a PhD in Cognitive Psychology, and developed over 35 years in the field, Susan has shared her knowledge with audiences across the globe, at events such as UX Brighton, the USI conference, and Convey UX.
Susan is also the author of several widely respected books, that are at the intersection of behavioural science and UX design, including: Neuro Web Design: What Makes Them Click?, 100 Things Every Designer Needs to Know About People, and How To Get People to Do Stuff.
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Find Susan here:
LinkedIn: https://www.linkedin.com/in/susanweinschenk/Twitter: https://twitter.com/thebrainladyWebsite: https://theteamw.com/YouTube: https://www.youtube.com/c/TheteamwPodcast: https://www.humantech.theteamw.com/
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ 
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Michaela Mora - Building a Bridge Between Market and UX Research

Michaela Mora discusses the challenges of categorising race, why homogenous leadership is bad for businesses, and what UX researchers could learn from market research.
Highlights include:
⭐ Why do we care about and continue to categorise race?⭐ How does knowing things like race and gender lead to better products?⭐ What is the most important decision a researcher can make? ⭐ How does the homogenous nature of boards & C-Suites affect design?⭐ Why do UXers resist getting closer to ‘the business’?
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Who is Michaela Mora?
Michaela is the Founder and President of Relevant Insights, a full-service market and UX research firm that’s on a mission to help companies make profitable business decisions based on outstanding research insights.
Prior to founding Relevant Insights in 2007, Michaela was the Market Research Director for Blockbuster Online 📼, where she was responsible for both qualitative and quantitative consumer and UX research, fielding more than 60 projects and delivering stellar business results.
Michaela is also a founding member of the Multicultural Insights Collective, a partnership of veteran researchers from different racial, generational, and geographic backgrounds, who collaborate on large-scale multicultural research initiatives.
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Find Michaela here:
LinkedIn: https://www.linkedin.com/in/michaelamora/Twitter: https://twitter.com/rinsightsWebsite: https://relevantinsights.com/YouTube: https://www.youtube.com/c/Relevantinsights
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ 
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/