Brave UX with Brendan Jarvis đșđŠ
Welcome to the Brave UX with Brendan Jarvis podcast, your go-to destination for exploring the intersection of UX research, design, and product. Do you share a passion for developing and launching products that deliver superior and ethical experiences? If so, join your host, Brendan Jarvis, as he talks to industry and thought leaders in UX, product management, and product design. Get inspired and informed, and challenge yourself to become a better leader and think outside the canvas, both in what you do and occasionally in who you are.
Episodes

Monday Feb 19, 2024
Monday Feb 19, 2024
Rakesh Patwari shares whatâs made him a better manager, why a career in acting wasnât for him, and how designers can give better portfolio presentations.
Highlights include:
Is Information Architecture still relevant in todayâs practice of UX?
What has and hasnât worked well for you when facilitating 1-on-1âs?
How do you engage with your team on the topic of work-related stress?
How do the dynamics of product and engineering change how you lead design?
Whatâs the biggest mistake you see designers making in portfolio presentations?
======
Who is Rakesh Patwari?
Rakesh is a Director of Product Design and Research at Cisco, a NASDAQ listed company that was founded in 1984 by a small group of Stanford computer scientists, and that helped to create the IP networking technologies that power todayâs Internet.
Before joining Cisco, Rakesh was a Product Design Manager at Meta, where he supported the design organisation working on privacy infrastructure.
Rakesh has also been a Director of Product Design at Salesforce, where he led the design team working on the experience platform. Prior to that at Salesforce, Rakesh served as a Product Design Lead, focusing on B2B commerce products.
A dedicated member of the design community, for the past five and half years Rakesh has been a UX Instructor at UC Berkley Extension, designing curriculum and delivering lectures on information architecture.
He is also a member of the Design Leadership Forum, an advisor at Berkley SkyDeck, where he provides guidance to startups, and a speaker, mentor and coach for Startup Weekend.
======
Find Rakesh here:
LinkedIn: https://www.linkedin.com/in/rakeshpatwari/Website: https://rakeshpatwari.design/X: https://twitter.com/rakeshpatwari
======
Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Monday Feb 05, 2024
Monday Feb 05, 2024
Janna Kimel shares her remarkable story of meeting Stephen Hawking, how she's growing grassroots accessibility, and how to better navigate todayâs job market.
Highlights include:
How did you come to meet Stephen Hawking?
What approaches to increasing inclusive design have worked for you?
Do people without accessibility needs care about accessibility?
Why should people bring some of their personal life into job interviews?
How can people paint a flattering self-portrait of their work in a job interview?
======
Who is Janna Kimel?
Janna is the founder and principal of Third Brain Studio, the consulting practice through which she mentors current and aspiring UX researchers, and helps organisations to plan and execute UX research and inclusive design.
Alongside her consulting, Janna is also the founder and principal researcher at the Chronic Pain Project; a personal initiative that she hopes will bring visibility to the experience of people living with chronic pain, like her.
Until recently, Janna was a senior manager of UX research at Hinge Health, where she built the UX research practice from the ground up. She has also led design research at Dexcom, overseeing the companyâs software, hardware, and overall experience projects.
Winding the clock back a little further, Janna worked in digital health design and research at Intel, conducting a range of research studies that helped seniors stay in their homes for as long as possible, and itâs during this time that she crossed paths with Stephen Hawking.
======
Find Janna here:
LinkedIn: https://www.linkedin.com/in/jannakimel/Website: https://www.jannackimel.com/Chronic Pain Project: http://www.chronicpainproject.com/Resource Bank for Job Seekers: http://tinyurl.com/4m89trcx
======
======
Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Monday Jan 22, 2024
Monday Jan 22, 2024
Alen Faljic shares the gap he observed between design and business while at IDEO, what heâs doing to address it, and how quantitative data can lead to greater empathy.
Highlights include:
What does a business confident designer look like?
Where does the disconnect between design and business come from?
What do designers who have the most business impact do differently?
What is the difference between being strategic and understanding strategy?
How do designers and business people view the value of design differently?
=====
Who is Alen Faljic?
Alen is the Founder and CEO of d.MBA, a company he started in 2017 to help designers become business confident, which is part of d.MBAâs mission - to show that companies can be run more thoughtfully and also be financially successful.
d.MBA seems to be making progress in that mission, with a 97% completion rate and a 9+ out of 10 student rating. Thatâs been achieved from over 600 designers, hailing from more than 60 countries, and who work at companies like Apple, Frog, Google, Logitech and Amazon.
Before founding d.MBA, Alen was a Business Designer at IDEO in Munich, Germany, where he practiced human-centred design, while working on digital experiences, services, physical products, and new ventures for Fortune 500 companies.
Alen is a generous contributor to the field, sharing his insights freely through d.MBAâs podcast and other online resources. He has also been a guest on the Disco, Design MBA, and Bonanza podcasts, as well contributing his thoughts to UX Collective on Medium.
======
Find Alen here:
LinkedIn: https://www.linkedin.com/in/alenfa/Twitter: https://twitter.com/alenfaljicWebsite: https://d.mba/
Prototyping with numbers:https://d.mba/webinars/prototyping-with-numbers
======
Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Monday Jan 08, 2024
Monday Jan 08, 2024
This is a special archived episode of Brave UX.
Christina Wodtke reminds us to stop carrying the weight of the world, to start giving others the benefit of the doubt, and to make the most of the gift that is feedback.
Highlights include:
What did you learn about collaboration from swing dancing?
Why do we need to give other people the benefit of the doubt?
What was it like being an executive in big tech?
Where can people start to develop more confidence?
What is important to remember when giving feedback?
======
Who is Christina Wodtke?
Christina is one of the most impactful, established, and original thought leaders in Silicon Valley. There wonât be many of you listening who havenât at least heard of her groundbreaking and bestselling book on OKRs, Radical Focus - now in its second edition!
A self-described âcurious humanâ with a serious big-tech resume, her work in design and product has included redesigns and IPOs at companies such as LinkedIn, MySpace, Zynga, and Yahoo!
But those big names only scratch the surface of Christinaâs professional story. She has co-founded a tech startup, co-founded the Information Architecture Institute, founded and was the original publisher of Boxes and Arrows, and is the founder Women Talk Design.
Christina is currently preparing the next generation of product and game designers, as a full-time lecturer at Stanford University. Previously, Christina was an Associate Professor at California College of the Arts, where she taught creative entrepreneurship.
======
Find Christina here:
LinkedIn: https://www.linkedin.com/in/christinawodtke/Twitter: https://twitter.com/cwodtkeWebsite: https://cwodtke.com/Blog: https://eleganthack.com/
Christinaâs books:
Radical Focus (Second Edition) - Achieving Your Most Important Goals with Objectives and Key Results:Â https://amzn.to/3Sc82o4
Information Architecture - Blueprints for the Web:Â https://amzn.to/3UknzUL
Pencil Me In - The Business Drawing Book for People Who Canât Draw:https://amzn.to/2WOBNP7Â
The Team That Managed Itself - A Story of Leadership:https://amzn.to/3QRyXo6
Women Talk Design:
Website: https://womentalkdesign.com/Twitter: https://twitter.com/womentalkdesignLinkedIn: https://www.linkedin.com/company/women-talk-design/
======
Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Â Instagram: https://www.instagram.com/thespaceinbetw__n/Â
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Monday Dec 25, 2023
Monday Dec 25, 2023
This is a special archived episode of Brave UX.
Jesse James Garrett reminds us that once we were pirates, encourages us to understand how soft-power works, and to know and be true to our red-lines.
Highlights include:
How are UX designers like classical composers?
What is the role of personal preference in design?
Should design leaders leave strategy to product leaders?
Is design leadership about actively resisting the status quo?
What have you learned as a result of the ânoâsâ in your career?
======
Who is Jesse James Garrett?
Jesse is the Principal Leadership Coach of Intentional Associates, the executive design leadership coaching practice that he founded in 2020. And itâs through his coaching work that he is helping design leaders to develop the skills to lead with greater purpose, intention and creativity.
Many of you may know Jesse for his influential model from the year 2000, âThe Elements of User Experienceâ, and his book of the same name. Itâs this foundational thinking, at frontier of UX, that has helped to inform, inspire and enlighten multiple generations of UX designers.
Jesse was also a Co-Founder and Chief Creative Officer of Adaptive Path, one of the original and most renowned User Experience consultancies. At Adaptive Path, Jesse worked tirelessly for 13 years to put UX design on the enterprise map.
Throughout the years, his writing, teaching and public speaking has been unfailingly generous, taking him all over the world, including to events such as UX Lisbon, UX Salon, and USI.Â
Jesseâs contributions continue through the âFinding Our Wayâ podcast, a show about design leadership that he co-hosts alongside Peter Merholz, his good friend, fellow Adaptive Path Co-Founder, and Brave UX alumnus.
======
Find Jesse here:
LinkedIn: https://www.linkedin.com/in/jesse-james-garrett-1341/Twitter: https://twitter.com/jjgWebsite: https://jessejamesgarrett.com/
======
Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Â Instagram: https://www.instagram.com/thespaceinbetw__n/Â
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Monday Dec 11, 2023
Monday Dec 11, 2023
Clara Kliman-Silver shares how she brings together humour, people and cognitive psychology for research impact, and how teams can make the most of their design ecosystems.
Highlights include:
How do you use cognitive psychology to support your findings?
What is a design ecosystem and why is it a helpful framing for our work?
How have you used humour when engaging with stakeholders?
What is the right balance between AI and human agency within design tools?
How much does research impact rely upon how it's orchestrated?
======
Who is Clara Kliman-Silver?
Clara is a Staff UX Researcher at Google, where she manages a team of UX researchers, and leads company-wide strategic research projects đŠ. She also works on the Material Design team and has previously worked as a Senior UX Researcher on design tools and systems.
Before joining Google, Clara was a UX Designer at Bonsai, an artificial intelligence platform startup đ€, where she designed workflows and facilitated a range of research projects.
In 2014, Clara founded the Boston Chapter of Ladies that UX, an international organisation that connects women in the field of user experience đââïž. An initiative thatâs close to her heart, Clara is now the organiser of the San Francisco chapter, and a mentor to several other chapter leaders.Â
She has spoken at events across the globe, including at the UXPA International Conference, Rosenfeld Mediaâs Enterprise UX, the CHI Conference, SXSW and at UX New Zealand đ€.
======
Find Clara here:
LinkedIn: https://www.linkedin.com/in/cklimansilver/Twitter: https://twitter.com/cklimansilverWebsite: https://www.claraklimansilver.com/
======
Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Monday Nov 27, 2023
Monday Nov 27, 2023
Hang Xu shares why heâs trying to make recruitment more ethical, how candidates can secure the best possible compensation, and what to watch out for when working with recruiters.
Highlights include:
Why is it important to always go for the maximum salary available?
What can a candidate do to positively influence a levelling decision?
Why do candidates with the same skills get paid vastly different amounts?
Do you still believe that candidates should sometimes go back on their word?
What is pre-closing and why donât you feel that itâs a fair recruitment practice?
======
Who is Hang Xu?
Hang is a former product designer who, in late in 2022, became the founding talent agent of Collective Supply đ», a recruitment agency that matches senior UX talent with companies who have ethical hiring practices.
Collective Supply believes that - in their own words - âthe interview process should be ethical, transparent and respectfulâ, and they promise not to âshoehorn designers into crappy rolesâ, just so they can collect a commission.
Before founding Collective Supply, Hang was a Senior Staff UX Designer at Boston Dynamics, one of the worldâs leading robotics companies. There, Hang led the UX, UI and service design for the companyâs first warehouse automation robot, called Stretch.
Hang also previously worked as a Product Design Lead for Diligent Corporation, Principal UX Lead for Gemini.com, and Product Designer for Bloomberg.
======
Find Hang here:
LinkedIn: https://www.linkedin.com/in/haxuco/Â Website: https://collective.supply/
======
Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Monday Nov 13, 2023
Monday Nov 13, 2023
Aâverria Martin shares her remarkable story of reinvention, the challenges of establishing a global ReOps practice, and how sheâs making the âseat at the tableâ her own.
Highlights include:
How did you become a licensed marriage and family therapist?
How did you navigate the transition from academia to industry?
How have you worked with UXR leaders as youâve built ReOps?
How have you been developing your executive presence?
How do you work with stakeholders to achieve your objectives?
======
Who is Aâverria Martin, PhD?
Aâverria is the Director, Chief of Staff, and Head of Research Operations and Strategy at ServiceNow, a global enterprise software company thatâs busy making the world of work better, for everyone.
Performing a multi-faceted role, Aâverria is responsible for leading strategic initiatives, building bridges across functions, directing financial strategy, supporting the growth of other UX leaders, and acting as a trusted advisor to the VP of UX Research and Insights.
Aâverria also continues to lead ServiceNowâs ReOps team; a team that she established after joining the company in late 2018.
Before ServiceNow, Aâverria was a Director of Research at UC San Diego, where she led the operations of a multi-million dollar endowed research unit, comprised of 120 faculty and focused on geriatric mental health and aging.
======
Find Aâverria here:
LinkedIn: https://www.linkedin.com/in/averriamartin/Twitter: https://twitter.com/averriamartin
======
Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Tuesday Oct 31, 2023
Tuesday Oct 31, 2023
Alla Weinberg constructively unpacks unsafe workplace cultures, shares her thoughts on how we can change them, and why we should do just that.
Highlights include:
Why is the opposite of fear safety and not courage? Â
What do you focus on first when changing a culture?
How can people read between the lines to better understand a culture?
What have corporations forgotten about the humans that work for them?
Can you create safety only as long as you donât make your boss look bad?
======
Who is Alla Weinberg?
Alla is the CEO and Culture Designer at Spoke & Wheel, the specialised culture design company that she founded in 2019.
Through Spoke & Wheel, Alla provides culture consulting and leadership development expertise to companies like Docusign, Uber, Salesforce, Target and Zendesk; helping them to create work environments where people can think, collaborate, and innovate.
Alla is also a Principal of Design Operations at Harmonic Design and before starting Spoke & Wheel, she worked in executive leadership development and learning and development at Salesforce, in the Bay Area.
The author of âA Culture of Safetyâ, Alla has leveraged her own personal experience, that of others and the latest research in neuroscience to produce an actionable guide for leaders who want to create safer and more innovative work places.
======
Find Alla here:
LinkedIn: https://www.linkedin.com/in/allaweinberg/Website: https://www.spokeandwheel.co/
Allaâs talks:
Culture Design:Â https://youtu.be/pae7HHdwdqY
Fear: The Human Barrier to Innovation:https://vimeo.com/752662160
======
Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/

Tuesday Oct 17, 2023
Tuesday Oct 17, 2023
Jane Portman shares the twists and turns of becoming a founder, how it has changed her view on designâs value, and the role of writing in career success.
Highlights include:
Why is it best not to know in advance how difficult something is?
What made you realise that UX is not a big part of startup success?
Why is a productâs marketing website more important than the product?
Why do designers need to understand their contribution to revenue?
Why is it important for designers to also be good writers?
======
Who is Jane Portman?
Jane is the co-founder of Userlist, an email marketing and in-app messaging platform thatâs built with B2B SaaS in mind: enabling companies to onboard, engage, and nurture customers and leads.Â
Before Userlist, Jane was the founder of Tiny Reminder, a SaaS product that helps busy creatives and consultants to send automated notifications to their clients about the things they need from them.
She is also the founder and host of UI Breakfast, one of the worldâs longest running and most successful design podcasts. The show has been on-air since 2014 and boasts over 260 conversations with a wide-range of industry experts.
Given Janeâs talent and track record as a podcaster, itâs no surprise that she hosts another podcast. This oneâs called âBetter Done than Perfectâ and it explores email automation, marketing, content and product strategy for founders and product people.
======
Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/